Legal

Privacy Policy

Your privacy matters to us. Learn how we protect and handle your personal information.

Last Updated: February 5, 2026

Our Commitment to Your Privacy

At Lusi Wedding, we understand that planning your wedding is an intimate and personal journey. We are deeply committed to protecting your privacy and ensuring that your personal information is handled with the utmost care and respect. This Privacy Policy outlines how we collect, use, protect, and share your information when you engage with our luxury wedding planning services.

Information We Collect

To provide you with exceptional, personalized wedding planning services, we may collect the following information:

Personal Details: Names of the couple, contact information including email addresses, phone numbers, and mailing addresses

Wedding Information: Proposed wedding date, venue preferences, guest count estimates, and ceremony details

Booking Details: Service packages selected, consultation records, and booking confirmation codes

Payment Information: Billing details processed through secure third-party payment providers

Preferences: Style preferences, color schemes, floral choices, and other aesthetic preferences

How We Use Your Information

Your information enables us to deliver the exceptional, personalized service you deserve:

Consultation Services

To schedule and conduct personalized consultations, understand your vision, and create tailored proposals for your special day.

Booking Management

To manage your booking, send confirmation details, provide access to your booking portal, and keep you updated on planning milestones.

Vendor Coordination

To coordinate with our trusted vendor partners on your behalf, ensuring seamless communication and flawless execution.

Service Enhancement

To continuously improve our services based on feedback and to provide you with relevant updates and inspiration.

Data Protection & Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include encrypted data transmission, secure server infrastructure, regular security audits, and strict access controls for our team members. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please do not hesitate to reach out to us:

Lusi Wedding Privacy Team

Email: privacy@lusiwedding.id

Phone: +62 813 2225 4040

Jl. Raya Dalegan, RT.10/RW.02, Area Sawah, Prupuh, Kec. Panceng, Kabupaten Gresik, Jawa Timur 61156

Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also opt out of marketing communications while still receiving essential service-related updates. To exercise any of these rights, please contact our privacy team using the information provided above.